Communicate to your database of customers efficiently and cost effectively.
With over 10 years of experience in enterprise level e-communication solutions, our propriety intelligent integrated platform will provide Unsurpassed Delivery and Reach to your valued customers.
Placed 'in premise' at your own data centre or externally, our enterprise level system is proven to be highly secured.
We Provide Enterprise Level
e-Communication Solutions
Expedient deployment of customised bulk email and e-statements.
Generate highly personalised SMS with UNIQUE hyperlink specifically for each individual recipient.
Create webforms featuring encrypted QR codes for applications such as e-invites, surveys etc.
Instant sharing of email content on recipient’s own personal social media.
Generation of QR codes embedded in emails and webforms.
Integration with your Call Centre and Letter Shopper for greater impact and reach.
Our Solutions
Our e-communication solutions are able to provide higher degree of deliverability of personalised communication to your target audience in a most cost effective way.
Starting from the lowest cost which is email blasting, followed by SMS deployment and for greater impact, integration to your Call Centre and Letter Shopper can also be added for comprehensive communication reach.
Expedient deployment of customised bulk email with personalised text and images with higher degree of deliverability to your target audience.
E-statements are deployed timely and tracked when received and viewed by your recipients.
SMS
SMS
Generate highly personalised SMS with UNIQUE hyperlink specifically for each individual recipient.
Each link can feature text, images or videos that can be personalised to each recipient.
Webforms
WEBFORMS
Protect and safeguard your customer’s data by developing online surveys, create e-invites with RSVP management, recruitments and referral campaigns all within our system.
Social Media
SOCIAL MEDIA
All emails will automatically have ‘swift share’ to enable sharing of content to your customer's own personal Facebook page, Twitter and Google+ accounts.
All forwarded and shared emails can be tracked.
QR Code
QR CODE
QR codes can be embedded in emails for product redemptions, contest forms, surveys, e-invites, referrals and recruitments for identification as well as record purposes.
Call Centre &
Letter Shopper
CALL CENTRE & LETTER SHOPPER
Our system can be integrated to your Call Centre and/or Letter Shopper to maximise contact to your valued customers for guaranteed reach in communication.
Our System
Our system comprises of multiple applications, designed and built to meet the demands of delivering high volume of emails and SMS based communications from a singular platform.
Our campaign manager enables you to also execute fully integrated surveys, QR code based redemptions, e-invites, recruitments, referral campaigns etc via email and/or SMS without the need of involving any third party fulfillment or web hosts.
Our system can be implemented ‘in premise’ within a highly secured environment (e.g data centre of a financial institution) as well as in an external environment.
RAPID EMAIL DELIVERY
Our system ensures that emails are delivered and accepted by your recipients’ mail server as it complies to complex internet mail protocols.
To avoid being marked as a spam engine or blocked, our system has the intelligence capability to monitor and respond to receiving mail servers' request.
We deliver as fast as and as much as the receiving mail server can handle without causing the receiving mail server to raise sender-blocking alarm.
SMS INTEGRATION
For optimal direct contact opportunities, there is SMS option that is integrated with email blasting system.
Our highly personalised SMS can be triggered to deploy automatically based on the recipient’s action or inaction towards our client’s email communication.
Our system is also able to re-blast (SMS or email) immediately in real-time to maximise campaign results, increase viewership and improve take up rate.
WEBFORM CREATION
Protect and safe guard your customer’s data by developing online survey and create e-invites with RSVP management, within your own server network. As such, complying to PDPA and Bank Negara regulations.
Manage e-invites and responses to openings, launches, gatherings, meetings, seminars, exhibitions as well as conducting recruitments and referral campaigns without the need for involving 3rd party web hosting or fulfillment party.
All these webforms can be created at your convenience and deployment can be done instantly.
All responses to the above webform applications are tracked and reported LIVE.
QR CODE GENERATION
Unique QR codes can be generated automatically and embedded in emails and webforms.
Our individualised double encrypted QR code may be used for promotions, discounts, prize redemptions as well as storing customer data.
Time/date/ transaction is recorded live to avoid duplication.
As added security measure, decryption can only be done by our own QR Scanner reader app.
CALL CENTRE & LETTER SHOPPER DEPLOYMENT FACILITY
Maximise your communication to your database of customers as our system is able to integrate email and SMS together with your Call Centre and Letter Shopper deployment. Total integrated communication solutions at your fingertips!
MULTIPlE PERSONALISATION
Pictures and content of an email can be personalised ie greetings / salutations, names, personal information etc.
Subject header can also be personalised to reassure recipients that the received email is legitimate, relevant and safe to open; thus increasing even better contact rate.
SMART SCHEDULER
You are able to dictate the specific time and day to blast, even after working hours, weekends or public holidays.
Increase successful contact rate by scheduling the desired follow-up response based on your recipient's action or inaction from the initial communication with email or SMS.
TRACKING LINKS INTELLIGENCE
Our system is able to automatically insert tracking cookie into each and every link, eliminating error and tediousness of having to manually insert tracking cookie into email template.
Each of the multiple links are unique and tracked individually, allowing extensive LIVE reporting on the level of interests of the communication content.
REAL-TIME RESPONSE TRACKING
dCatalyst system is able to track unique, total number of delivered, opened, click through and forwarded email; monitoring and observing email recipient's response to product or service offering 'live'.
Monitoring starts as soon as the blast is executed and is able to track continuously beyond the campaign period.
AUTOMATIC DATA CLEANING & UPDATE
Our system is able to immediately clean up, filter and constantly update the compilation of invalid, unsubscribe and active emails, saving time of having to manually filter and cost of sending invalid emails.
We provide up to the minute update, prior to blasting, clean-up of emails, eliminating any duplication of invalid or unsubscribed emails; making sure that current or latest campaign will have a clean database.
BEHAVIOUR ANALYSIS REPORTING
Our system will enable you to conduct thorough evaluation of your campaign as we are able to provide both automated graphs and/or charts as well as analysis of email recipient's behaviour by:
Period, Hour, Day, Month
Product, Category, Campaign
The analysis will allow you to capture your customer's behaviour information for future targeted campaign execution and able to customise to their needs.
These raw data could be used for your analytic tools for further in-depth study.
MULTI-USER & MULTI-TASKING
Generate smooth workflow and create a coordinated e-communication campaign by using a single platform!
Our system can create multiple users from different departments, branches as well as offices located globally with specifically assigned tasks.
We can customise on restrictions to each user to comply and safeguard your organisation’s authorisation protocols.
Clients
Whatever business you're in, from banking and consumer products to entertainment and insurance, we've had a diverse range of clients calling on us to power their initiatives.
Testimonials
About Us
Our e-Communication Solutions are built specifically for enterprise level marketing teams to collaborate across departments and geographies to quickly analyse, design, implement and execute complex high volume targeted email and SMS marketing campaigns.
Comprising of tightly integrated modules, our system will allow you to perform all aspects of marketing programmes such as: email and SMS with Call Centre integration through a single application. Postal mail deployment is also possible with integration to your letter shopper!
Our management team hails from advertising and direct marketing background with digital technology inclinations. Incorporated in 2006 and teamed with young and dynamic programmers as well as having a wealth of experience in understanding clients' wants and needs, we have developed solutions that are highly sophisticated yet easy to use.
MISSION
We strive to provide high quality and innovative e–Communication Solutions by combining experience, creativity and state-of-the-art multimedia and technology.
It is important to us to consistently satisfy our clients by maintaining the highest standards of excellence and superiority in our solutions.
We aim to create and deliver our services to surpass our clients’ expectations and we are committed to provide innovative and cost-effective quality solutions at unprecedented value.
With our proficiency in marketing propositions, we are able to continuously anticipate the ever changing demands for effective e-Communication Solutions.
MSC
As a pioneer status MSC company, we are continuously making efforts to enhance our Research and Development (R&D) on a long-range perspective to commit to end users, fostering positive growth in all aspects of our business model.
Our products and services are fully designed and developed in Malaysia thus technical assistance will be prompt. With our constant commitment for improvement, you will be assured that your business will evolve with us as we forge our way to innovate your digital communication needs.
Contact
Do call us for a chat:
+603 2382 2393
+603 2382 2393
Or simply email us at
enquiries@dcatalyst.biz
We are located at:
DCATALYST SDN.BHD (200801017996)
SO-19-06, Menara 1,
The Strata Office,
No. 3, Jalan Bangsar,
KL Eco City,
59200 Kuala Lumpur,
Malaysia